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cannot find server or DNS error internet explorer

(4 posts)
  1. treelow

    new member
    Joined: Sep '09
    Posts: 2

    I have recently restarted my computer back to factory settings, I am on Internet Explorer 6 and was trying to update or install Internet Explorer 8, but I keep getting the same page: page cannot be displayed etc, cannot find server or DNS error Internet explorer?

    Please help

    Posted 11 months ago #
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    Posted 11 months ago
  3. cwd

    senior admin
    Joined: Jul '09
    Posts: 143

    Hi treelow,

    It sounds like you need to adjust your network settings so your computer can use the Internet. You'll need to enable Internet access before you can download the new Internet Explorer 8.

    Questions that can help us troubleshoot:
    - Can you access any Internet pages?
    - What version of Windows are you using?

    Posted 11 months ago #
  4. treelow

    new member
    Joined: Sep '09
    Posts: 2

    thank you for that, I can access every internet page except when i go to microsoft? I get the microsoft page up, press download internet explorer 8 and then the error page comes up?
    I am using windows XP

    Posted 11 months ago #
  5. cwd

    senior admin
    Joined: Jul '09
    Posts: 143

    What browser are you using to access the MS page - Internet Explorer 6?

    We've also had troubles upgrading IE 6 to IE 7 or 8 on a number of older PC's.

    Instead of downloading the update through the MS site, try using Windows Update to get the download. If that doesn't work, post back and we'll troubleshoot further.

    Posted 11 months ago #

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